Task Technology FAQs

The 'error # -152: cannot access the file because it is being used by another process' error message is displayed when another user has an image opened at the time the engagement file was compressed / copied. (refer: Figure 1).

Solution:

If the engagement file can be opened:

1. Using the Windows Task Manager confirm that no-one has an image of CaseWare opened (i.e. cwin32.exe, cvwin32.exe or cwcs.exe). If feasible, rebooting the server will reset all network images of CaseWare.
2. Select Tools / Repair File to display the Repair File dialog.
3. Tick all check-boxes and click the OK.
4. Close the engagement file.
5. The last thing that can be attempted is to create a backup by selecting File / Backup from the menus.

If the engagement file cannot be opened:

Delete all CDX files from the engagement file's folder and reopen the file.

If the above solution does not resolve this error, please contact support at Task Technology for further assistance.

Figure 1:

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