Suggested solutions to resolve this error are as follows:
Solution 1:
If the engagement file can be opened, complete the following steps:
- From the 'CaseWare' menu select Tools | Repair File to display the 'Repair File' dialog
- Tick all checkboxes except the 'Reindex system databases' checkbox
- Click the OK button
- Close the engagement file
- Launch Windows Explorer
- Open the engagement file folder, sort by 'Type' and delete all '.cdx' files
- Open the engagement file
- From the 'CaseWare' menu select Tools | Repair File to display the 'Repair File' dialog
- Tick all checkboxes except the 'Reindex system databases' checkbox
- Click the OK button
- Close the engagement file
- Reopen the engagement file
If the engagement file cannot be opened, complete the following steps:
- Take a screen print of the error message, and note the .dbf file/s that appear in the error message/s (refer: Figure 1)
- Launch Windows Explorer
- Open the corrupt engagement file folder and sort by name
- Rename the corrupt database files (i.e. dbf, fpt and cdx files) (e.g. rename TestOneam.dbf to TestOneam_old.dbf)
- Copy the same files from the relevant template file to the corrupt engagement file
- Rename the copied files to the original name of the corrupt files (Note: Please ensure the format is identical to the original name)
- Move the corrupt files from the folder
- Open the engagement file
For the complete list of all database files and their definitions, refer to Related Questions: Database Definitions
If the above solutions do not resolve this error, please contact support at Task Technology for further assistance.
Figure 1:
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