Even though Working Papers may not be physically open, it may still be running behind the scenes.
Suggested solutions to resolve this error are as follows:
Solution 1:
- Reboot the pc prior to installing Working Papers
- Hold down CTRL+ALT+DEL on the keyboard to display the 'Windows Security' dialog
- Click the Task Manager button to display the 'Windows Task Manager' screen
- Select the Processes tab and sort by 'Image Name'
- Scroll to find the following files:
- CVWin32.exe
- cwcs.exe
- CWin32.exe
- Select each file and click the End Process button
Figure 1:
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